Professional & Consulting MIClosed
Opportunity timeline
PostedSep 15, 2026
DeadlineOct 28, 2026
In plain English
Detroit Water and Sewerage Department seeks a vendor to design, implement, and operate an electronic application system for its Lifeline H2O affordability program. The system should use AI to handle applications, verify information, and determine eligibility for households below 200% of the Federal Poverty Level. The contract is for two years, with an optional one-year renewal; questions are due September 23, 2026.
About this opportunity
The Detroit Water and Sewerage Department (DWSD) is launching a new Lifeline Assistance Program, named Lifeline H2O, designed to assist customers with household incomes below 200% of the Federal Poverty Level (FPL). To ensure efficient, secure, and accurate processing, DWSD seeks a qualified vendor to design, implement, and administer an electronic application approval system that leverages artificial intelligence (AI) capabilities for automated intake, verification, and eligibility determination. Type: RFP - Request for Proposal (Formal). Term: Duration: 2 years Option: optional one year renewal period. Questions due September 23, 2026. Solicitation 550532 posted by Detroit Water &…
Deadline passed
Closed on Oct 28, 2026
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Ref No.
BS-72D649