Opportunity timeline
In plain English
Augusta is seeking proposals for utility billing software and a customer information system. The solution must cover account management, billing and collections, meter reading, asset and work orders, payments, and customer portals, with implementation, data migration, training, and support. An optional pre-bid meeting is scheduled for August 10, 2026, at 10:00 a.m. ET via Teams and at 535 Telfair Street in Augusta. Full response instructions are posted under event PE-72155-NONST-2026-000000197 on Georgia’s Procurement Registry.
About this opportunity
The purpose of this RFP is to obtain proposals for a utility billing software and Customer Information System (CIS) that will meet all core functions as defined in the requirements and keep pace with Augusta's current and future needs. The software must integrate all aspects of our utility services including customer account management, billing and collections, meter reading systems and software, asset and work order management software, and customer payment and portal systems. It is expected that the selected vendor will assume responsibility for leading the implementation of the software solution in partnership with an Augusta appointed project manager, including any data conversion that…
Time remaining
Closes Oct 1, 2026
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