How to bid on AI Enabled Non-Emergency Public Safety Call Handling for Salt Lake City

What Salt Lake City is buying

Salt Lake City Corporation is seeking proposals for an AI-enabled solution to handle and assist with non-emergency public safety calls. This system is intended to improve how the city manages these types of calls.

Vendors who can provide artificial intelligence systems for public safety or call center operations should consider this opportunity. It is a chance to implement advanced technology within a municipal government setting.

Key dates and deadlines

The deadline for submitting proposals is August 13, 2026, at 10:00 PM ET. All submissions must be completed by this time. Late submissions will not be accepted.

Who this opportunity suits

This solicitation is suitable for firms specializing in artificial intelligence, public safety technology, call center solutions, or software development for government agencies. Companies with experience in developing and deploying AI systems for communication or emergency services will find this relevant.

The category for this opportunity is security, specifically focusing on technological solutions for public safety operations.

How to respond

To access the full solicitation documents and submit your response, you will need to use the U3P Utah statewide public procurement portal. The reference number for this opportunity is SLCI27013.

You can view the opportunity details publicly without an account. To download documents and submit your proposal, you will need to register a free vendor account on the Bonfire platform, which handles the documents and submissions for U3P.

Tips for a competitive response

When preparing your proposal, clearly outline how your AI solution specifically addresses the needs of non-emergency public safety call handling. Detail the capabilities of your system, including how it integrates with existing infrastructure and its scalability.

Provide concrete examples or case studies if possible, demonstrating your firm's experience with similar projects or technologies. Ensure your proposal is well-organized, easy to understand, and directly responds to all requirements outlined in the solicitation documents. Pay close attention to the submission instructions on the Bonfire platform to ensure your proposal is correctly formatted and submitted on time.