Bid guide
How to bid on Post Acute Care Debt Collection Services for NYC Health + Hospitals
What NYC Health + Hospitals is buying
NYC Health + Hospitals Post-Acute Care is seeking debt collection services. This work involves collecting delinquent patient accounts, specifically private-pay balances, copays, deductibles, and Net Available Monthly Income (NAMI). These amounts are owed by residents or their authorized representatives.
The accounts targeted for collection must be at least 180 days past due from the first self-pay statement date. Payment for these services will be contingency-based, meaning the vendor is paid a percentage of the funds successfully collected.
Key dates and what happens at the deadline
The deadline for submitting proposals for this opportunity is September 30, 2026, at 5:00 PM ET. All responses must be submitted by this time.
It is important to complete your submission well before the deadline to account for any potential technical issues or unexpected delays.
Who this opportunity suits
This opportunity is suitable for debt collection firms with experience in healthcare accounts. Specifically, firms should be capable of collecting various types of patient-owed balances, including private pay, copays, deductibles, and NAMI.
Experience with contingency-based payment models in a healthcare setting would be beneficial for firms considering this solicitation. The relevant category for this work is healthcare debt collection.
How to respond
To access the solicitation, first click the “View original source” link. This will take you to NYC's Current Solicitations open-data list. You will need to find this specific solicitation by its PIN or title.
To view the full documents or to submit your proposal, you can search for the PIN on City Record Online. Alternatively, you can register a free vendor account in PASSPort and submit your response through that system before the due date.
Practical tips for a competitive response
When preparing your response, clearly outline your firm's experience with healthcare debt collection, especially for patient-owed balances. Provide examples of successful collections for similar account types.
Detail your proposed collection methodology, including how you handle accounts that are 180 days or more past due. Since payment is contingency-based, clearly state your proposed fee structure. Highlight any technology or processes you use to maximize collection rates while maintaining compliance and patient relations.
See the live bid — deadline, agency details, and how to respond
Dates and requirements can change via addenda; always verify on the bid page and at the original source before responding.
View this bid on BiddingSimpleThis guide was prepared by BiddingSimple from the solicitation’s public posting. It is not official guidance from NYC NYC Health + Hospitals; the original posting controls.