How to bid on the Message Switch System Replacement for San Mateo County

What San Mateo County is buying

San Mateo County is looking for proposals to replace its Message Switch System (MSS). This is a critical platform for securely exchanging criminal justice information in real time between local, state, and federal law enforcement systems. The new system must be secure, scalable, compliant with CJIS standards, and reliable.

The current system supports about 30 law enforcement, public safety, and criminal justice agencies. It provides connectivity to systems like CLETS, NCIC, DMV, and AWS. The replacement will enhance reliability, ensure access to critical information, improve cybersecurity, and support the county's long-term public safety goals for approximately 800,000 residents.

Key dates and deadlines

The Request for Proposals (RFP) was published on August 20, 2026. All proposals must be submitted by September 21, 2026, at 8:00 PM ET. It is important to submit your response before this deadline, as late submissions are typically not accepted.

Who this opportunity suits

This opportunity is suitable for technology firms with expertise in secure data exchange platforms, particularly those with experience in criminal justice information systems and CJIS compliance. Vendors should have a proven track record in developing and implementing scalable, reliable, and interoperable solutions for public safety agencies.

How to respond to this RFP

To access the full solicitation documents and submit your proposal, you will need to use the OpenGov Procurement portal. First, locate the original source for this opportunity. The portal may perform a brief security check; allow it to complete.

You will then need to sign in or create a free vendor account on OpenGov. This account will allow you to download all plans, ask any questions you have about the RFP, join the planholders list to receive updates, and submit your final response before the deadline. Any addenda or notices will be communicated through OpenGov.

Tips for preparing a competitive response

Carefully review all sections of the RFP to ensure your proposal addresses every requirement. Pay close attention to the technical specifications, security protocols, and compliance standards, especially CJIS. Clearly demonstrate how your proposed solution meets or exceeds these requirements.

Highlight your firm's experience with similar projects, particularly those involving public safety or criminal justice agencies. Provide concrete examples of how your solutions have enhanced system reliability, improved cybersecurity, and supported interoperability. Ensure your proposal clearly articulates the benefits your system will bring to San Mateo County's long-term public safety mission.