Bid guide
How to bid on Human Services Case & Financial Management System for City of Norfolk
What the City of Norfolk is buying
The City of Norfolk is seeking proposals for a modern, cloud-based Human Services Case Management and Financial System. This new system will replace their current Salesforce-based Kinship application.
The city needs a system that offers workflow automation, role-based dashboards, mobile access, and enhanced reporting. It should also include secure cloud-based document management, integration capabilities, and support real-time collaboration. The system must be flexible enough to adapt to changing federal, state, and local program requirements.
Key dates and what happens at the deadline
This opportunity was published on August 14, 2026. The deadline for submitting your response is September 18, 2026, at 2:00 PM ET. All proposals must be submitted by this time.
It is important to complete your submission well before the deadline to avoid any last-minute technical issues. Late submissions are typically not accepted.
Who this opportunity suits
This Request for Proposals is suitable for professional services firms specializing in cloud-based software solutions, particularly those with experience in human services case management and financial systems. Vendors should be capable of providing modern, integrated, and configurable systems.
Firms with expertise in workflow automation, data analytics, secure document management, and system integrations will find this opportunity aligns with their capabilities. Experience with government or public sector clients is also beneficial.
How to respond to this solicitation
To access the full details and respond to this opportunity, you need to visit the City of Norfolk's procurement portal on OpenGov Procurement. You will find a link to the original source.
Once on the OpenGov Procurement page, you may encounter a brief security check. After it completes, sign in or create a free vendor account. This will allow you to download plans, ask questions, join the planholders list, and submit your proposal. Any addenda or updates will be communicated through OpenGov.
Tips for preparing a competitive response
When preparing your response, clearly demonstrate how your proposed system meets or exceeds the City of Norfolk's requirements for workflow automation, mobile access, and reporting. Highlight your system's ability to integrate with other state and local systems.
Emphasize the security features of your cloud-based document management and how your system supports real-time collaboration. Provide examples of how your solution can be flexibly configured to adapt to evolving program requirements. A strong proposal will clearly articulate the benefits and value your system brings to the Department of Human Services.
See the live bid — deadline, agency details, and how to respond
Dates and requirements can change via addenda; always verify on the bid page and at the original source before responding.
View this bid on BiddingSimpleThis guide was prepared by BiddingSimple from the solicitation’s public posting. It is not official guidance from City of Norfolk; the original posting controls.