How to bid on FreshService renewals for Orange County Transportation Authority

What OCTA is buying

The Orange County Transportation Authority is seeking bids from authorized resellers to renew FreshService Enterprise subscriptions on an as-needed basis. There is no guaranteed usage.

The three-year term is scheduled to run from December 29, 2026, through December 28, 2029. The stated budget is $496,000.

Key dates and the deadline

The opportunity was published October 19, 2026. Bids are due November 17, 2026, at 2:00 PM ET.

Submit your response through OpenGov before the deadline. Check the solicitation materials for the precise submission instructions and allow time to complete the portal process.

Who this opportunity suits

This opportunity is for authorized resellers able to provide FreshService Enterprise subscription renewals. It may suit technology vendors that handle enterprise software subscriptions and can support orders on an as-needed basis.

How to access and respond

Open the opportunity through “View original source” to reach the project page in OpenGov Procurement. The portal may show a brief “just a moment” security check the first time; let it finish so the project page can load.

Sign in or create a free vendor account to download plans, ask questions, join the planholders list, and submit your response. OpenGov also sends addenda notices, so monitor the project there.

Prepare a clear, competitive response

Review the full solicitation and any addenda before preparing your bid. Confirm the requested subscription details, response format, and submission steps rather than relying only on the summary.

Because usage is not guaranteed, read the bid materials closely for how OCTA expects pricing and orders to work under an as-needed arrangement. Check that your pricing and proposed approach are consistent across the full three-year term.

Submit early enough to verify that your response was received in OpenGov, and keep an eye on the portal for answers to vendor questions and updates.