How to bid on Electronic Key Box System for Health and Human Services

What the agency is buying

The Department of Health and Human Services is seeking a vendor to procure, install, configure, and commission a modern electronic smart key box system for CDC facilities. This system will manage physical brass keys used by the Security Services Office, Security Operations Center, and other authorized CDC personnel.

The goal is to improve accountability and traceability of key issuance and return, reduce risks associated with key loss or misuse, and provide real-time visibility into key access events. The system must support PIV credentials and multifactor authentication, integrate with CDC networks and workflows, and include backup power and controlled manual override capabilities.

Six Atlanta-area locations will receive these systems, with capacities ranging from 20 to 80 keys, totaling 260 key positions. This project aims to modernize outdated key control systems and processes at the CDC.

Key dates and what happens at the deadline

This opportunity was published on September 03, 2026. The deadline for responses is September 18, 2026, at 12:00 PM ET. All proposals must be submitted by this time.

Late submissions are typically not considered, so it is crucial to ensure your response is complete and submitted well in advance of the deadline.

Who this opportunity suits

This opportunity is suitable for businesses specializing in security equipment, access control systems, and electronic key management solutions. Vendors should have experience with procurement, installation, configuration, and commissioning of such systems, particularly those requiring integration with existing network infrastructures and supporting PIV and multifactor authentication.

Firms with a track record of working with government agencies or large institutional clients on security infrastructure projects would be well-suited. The project involves multiple installations across different campuses in the Atlanta, GA area.

How to respond

To access the solicitation documents, click “View original source” on the portal. If the first click takes you to the portal’s homepage, click it again to go directly to the bid. You may need to create a free account on the portal to view all documents, though this is not always required for every bid.

Practical tips for preparing a competitive response

Carefully review all solicitation documents to understand the full scope of work, technical specifications, and evaluation criteria. Pay close attention to the specific requirements for auditable key issuance, real-time visibility, PIV and multifactor authentication support, and network integration.

Clearly articulate your proposed solution's features and benefits, demonstrating how it meets or exceeds each requirement. Provide detailed plans for procurement, installation, configuration, and commissioning, including timelines and resource allocation. Highlight your experience with similar projects and your ability to manage installations across multiple locations.

Ensure your proposal addresses the need for operational continuity through backup power and controlled manual override capabilities. Proofread your entire submission for clarity, accuracy, and completeness before the deadline.