How to bid on the Computer Aided Dispatch (CAD) System Replacement Project for the Town of Cary

What the Town of Cary is buying

The Town of Cary is looking for proposals to replace its Computer Aided Dispatch (CAD) system. This new system will support Cary 9-1-1 and its regional first responder partners in processing 9-1-1 calls for service.

This is an opportunity for technology vendors specializing in public safety dispatch systems to provide a critical service to a municipal government.

Key dates and deadlines

The deadline for submitting questions about this solicitation is August 19, 2026. Final proposals are due by Friday, October 2, 2026, at 2:00 PM ET. It is important to submit your bid before this deadline.

Who this opportunity suits

This opportunity is suitable for qualified vendors with expertise in Computer Aided Dispatch (CAD) systems, particularly those designed for public safety answering points (PSAPs) and first responder agencies. Firms with experience in large-scale technology implementations for government entities would be a good fit.

How to respond

To view the full solicitation documents, you can access the North Carolina electronic Vendor Portal (eVP). The posting and its document list are publicly viewable without an account.

To respond to the solicitation, you must register for a free vendor account on the North Carolina electronic Vendor Portal (eVP). The solicitation number is 354-PD27-07. Follow the instructions on the posting for submitting your response before the deadline.

Tips for a competitive response

When preparing your proposal, clearly demonstrate your understanding of the specific needs of a 9-1-1 public safety answering point and its regional partners. Highlight your system's capabilities in handling high call volumes, ensuring data accuracy, and integrating with existing first responder technologies.

Pay close attention to all requirements outlined in the solicitation documents. Provide detailed information on your system's features, implementation plan, training, and ongoing support. Ensure your proposal is well-organized, easy to read, and directly addresses all evaluation criteria.