Bid guide
How to bid on CBP's Industry Partnership and Outreach Program Office
What CBP is buying and why it matters
The US Customs and Border Protection (CBP) Industry Partnership and Outreach Program office has announced a new single email address for all industry inquiries. This includes questions from both small and large businesses, as well as unsolicited proposals.
This update is important for vendors because it streamlines communication with CBP. Instead of multiple points of contact, there is now one central email for all outreach, making it easier to connect with the agency regarding potential partnerships or innovative solutions.
Key dates and what happens at the deadline
This announcement was published on April 08, 2025. The deadline for this notice is December 31, 2029, at 12:00 AM ET. This long timeframe indicates an ongoing change in communication rather than a specific procurement deadline.
At the deadline, the new email address, [email protected], will continue to be the sole point of contact for industry inquiries. The former addresses, [email protected] and [email protected], have been discontinued and should no longer be used.
Who this opportunity suits
This opportunity suits any business, whether small or large, that wishes to engage with US Customs and Border Protection. It is particularly relevant for firms in professional services or those with innovative solutions they believe could benefit CBP's mission.
Vendors who have previously used the discontinued email addresses for small business inquiries or procurement outreach should note this change immediately to ensure their communications reach the correct office.
How to respond to this notice
To respond to this notice, direct all inquiries, including questions from small and large businesses and unsolicited proposals, to the new email address: [email protected].
To access the original source of this announcement, click 'View original source'. If the first click leads to the portal's homepage, click it again to go directly to the bid. A free account may be needed to view documents, though not always.
Practical tips for preparing a competitive response
When submitting an inquiry or an unsolicited proposal, clearly state the purpose of your communication in the subject line. Be concise and professional in your email body, outlining your company's capabilities or the nature of your proposal.
If submitting an unsolicited proposal, ensure it clearly articulates how your solution addresses a specific CBP need or improves an existing process. Provide sufficient detail to allow the agency to understand the value proposition without being overly verbose. Always maintain clear and direct communication.
See the live bid — deadline, agency details, and how to respond
Dates and requirements can change via addenda; always verify on the bid page and at the original source before responding.
View this bid on BiddingSimpleThis guide was prepared by BiddingSimple from the solicitation’s public posting. It is not official guidance from US Customs and Border Protection; the original posting controls.