How to bid on Alternate Payment Options for DSHS/Division of Child Support

What the agency is buying

The Washington State Department of Social and Health Services (DSHS), Division of Child Support (DCS), is looking for vendors to provide alternate payment options. This involves collecting child support payments from non-custodial parents, identifying their account information, and then electronically transferring these funds along with payment details to DSHS/DCS.

This opportunity is for firms that can manage financial transactions and data transfer securely and efficiently, supporting the critical function of child support collection.

Key dates and deadlines

The deadline for this solicitation is November 15, 2027, at 8:00 PM ET. All responses must be submitted by this time. Late submissions are typically not accepted, so it is important to plan accordingly and submit your proposal well in advance of the closing time.

Who this opportunity suits

This opportunity is suitable for financial service providers, payment processing companies, or technology firms specializing in secure electronic fund transfers and data management. Vendors should have experience in handling sensitive financial information and integrating with government systems. The category for this opportunity is facilities, indicating a need for robust infrastructure to support payment processing.

How to respond

To access the solicitation, click “View original source” to open Washington State's WEBS Bid Calendar. You can find this bid by searching for reference number 1745-662-REPOST on the calendar. While viewing the solicitation details is public, downloading the full documents and submitting a response requires a free WEBS vendor sign-in. You will need to register for a WEBS account if you do not already have one, and then submit your response before the deadline. Mario Sosa is the contact for this solicitation.

Tips for a competitive response

When preparing your response, clearly outline your proposed payment collection methods and how you will ensure accurate identification of payer account information. Detail your electronic fund transfer process and how payment remittance details will be securely and efficiently transmitted to DSHS/DCS. Highlight your experience with similar government or large-scale financial processing projects.

Ensure your proposal addresses all requirements specified in the solicitation documents. Pay close attention to any technical specifications for data transfer and security protocols. A well-organized and thorough response that demonstrates a clear understanding of the agency's needs will be more competitive.