How to bid on Transit Operations Subscription Software for the City of Santa Fe, NM

What the agency is buying

The City of Santa Fe, New Mexico, is looking for a sole-source subscription for transit operations software. This system will help manage various aspects of their Santa Fe Trails transit services.

The software needs to support scheduling, dispatching, vehicle tracking, and vehicle maintenance. It will also handle passenger payments, self-service booking, fixed routes, microtransit, and demand-response services. The specific solutions mentioned are TripMaster and Passio.

Key dates and deadlines

This opportunity was published on August 21, 2026. The deadline for submitting your response is September 21, 2026, at 2:00 PM ET. All responses must be submitted by this time.

Who this opportunity suits

This opportunity is for technology firms that specialize in transit operations software, particularly those offering integrated solutions like TripMaster and Passio. The City of Santa Fe is seeking a sole-source provider, indicating a preference for a specific, integrated system.

Vendors with expertise in managing complex transit systems, including fixed routes, microtransit, and demand-response services, would be well-suited for this bid.

How to respond

To access the full details and respond, you need to visit the City of Santa Fe's procurement portal on OpenGov Procurement. You will need to sign in or create a free vendor account on OpenGov Procurement.

Once logged in, you can download plans, ask questions, join the planholders list, and submit your response. Any updates or addenda will be communicated through OpenGov.

Tips for a competitive response

Even for a sole-source request, clearly articulate how your proposed solution meets all the specified requirements for scheduling, dispatching, vehicle tracking, maintenance, and passenger services. Highlight the integration benefits of your system.

Ensure your response addresses how your solution supports both fixed route and on-demand services, including microtransit and demand response. Detail how your system provides operational insights and enhances safety. Pay close attention to the submission deadline and ensure all required documents are uploaded correctly through the OpenGov portal.