In plain English
Seattle City Light and Seattle Public Utilities are seeking information from vendors about secure, modern customer portal solutions for utility customers. This is an RFI to inform a possible future RFP; no contract will be awarded through this request.
About this bid
The City of Seattle is seeking responses for Project Title , to be submitted through the Procurement Portal at https://procurement.opengov.com/portal/seattle , no later than Response Submission Time on Response Submission Date . Seattle City Light (SCL) and Seattle Public Utilities (SPU) are seeking information from qualified vendors regarding modern, secure, and customer‑centric Customer Portal solutions for utility customers. The purpose of this Request for Information (RFI) is to solicit feedback from utility customer service systems Vendors to gather details on available technologies, architectures, implementation approaches, and capabilities that may support future procurement…
Details
- Agency
- City of Seattle
- Place of performance
- Seattle, Washington
How to access this bid
Click “View the original posting” — it opens this opportunity on OpenGov Procurement, the agency’s procurement portal.
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Sign in (or create a free vendor account) to download plans, ask questions, join the planholders list, and submit your response before the deadline — addenda notices come through OpenGov.
New to this kind of bid?
Read the plain-English guide: what the agency wants, the key dates, and how to put together a competitive response.



