In plain English
The Pennsylvania Department of Human Services seeks on-demand telephone interpretation in non-English languages for people with limited English proficiency. Services must be available statewide, with an estimated 5,000 hours per month. Proposals must be submitted electronically through the JAGGAER portal; no due date is provided.
About this bid
This RFP is being issued to procure on-demand telephonic non-English interpretation services. In accordance with Federal mandate, the Department’s Office of Income Maintenance (“OIM”), Bureau of Operations (“BOO”) is required to provide no cost language interpretation services to persons with Limited English Proficiency (“LEP”). The Department requires a contractor that can provide on-demand statewide telephonic interpretation services for an estimated monthly average of 5,000 hours. Please click here to view the list of solicitations. All Offerors are required to create a user profile within our JAGGAER portal. Please click here to go to the portal. PROPOSALS WILL ONLY BE ACCEPTED…
Details
- Solicitation number
- 26-RFP-19293
- Agency
- Department of Human Services "prior DPW"
- Classification (PSC)
- RFP
- Place of performance
- Pennsylvania
How to access this bid
Click “View the original posting” — it opens this solicitation directly on Pennsylvania eMarketplace (no login needed).
Review the details and download the solicitation documents listed on that page.
Submit as the solicitation directs before the due date — many PA bids go through the PA Supplier Portal (free vendor registration) or to the listed contact.
New to this kind of bid?
Read the plain-English guide: what the agency wants, the key dates, and how to put together a competitive response.


