Bid guide
How to bid on telephonic interpretation services for Pennsylvania DHS
What Pennsylvania DHS is buying
The Department of Human Services is seeking on-demand telephone interpretation in non-English languages for people with limited English proficiency. Services must be available statewide, with an estimated average of 5,000 hours per month.
The opportunity is an RFP from the Office of Income Maintenance and Bureau of Operations. It may suit firms that can deliver on-demand telephone interpretation across Pennsylvania.
Key date and deadline
The RFP was published October 9, 2026. Proposals are due November 23, 2026, at 12:00 PM ET.
Proposals will only be accepted electronically through the JAGGAER portal. Plan to submit before the deadline and allow time to complete the portal steps.
Who this opportunity suits
This opportunity is relevant to professional-services firms that provide non-English telephone interpretation and can support statewide, on-demand service. The stated estimated volume is 5,000 hours per month.
Review the solicitation documents to confirm the full requirements and whether your staffing, language coverage, and service capacity are a fit.
How to access and respond
Click “View original source” to open the solicitation on Pennsylvania eMarketplace without logging in. Review the details and download the solicitation documents listed on that page.
Create a user profile in the JAGGAER portal, then submit your proposal electronically as directed in the solicitation. Technical support is available through JAGGAER at (800) 233-1121.
Practical preparation tips
Use the solicitation documents as your checklist. Confirm every requested form, response item, and submission instruction, and make sure your proposal addresses the on-demand and statewide service needs described in the RFP.
Explain how your firm can provide the required interpretation capacity and describe your relevant experience clearly. Check that files are complete and readable, and leave time to resolve portal or upload issues before the deadline.
See the live bid — deadline, agency details, and how to respond
Dates and requirements can change via addenda; always verify on the bid page and at the original source before responding.
View this bid on BiddingSimpleThis guide was prepared by BiddingSimple from the solicitation’s public posting. It is not official guidance from Department of Human Services "prior DPW"; the original posting controls.