In plain English
The MBTA wants qualified operators for turnkey replacement shuttle bus services during planned and emergency subway, commuter rail, and bus disruptions. Services include vehicles, drivers, and supervision under a two-year contract estimated at about $120 million, with work shared among multiple vendors. Full documents and quoting instructions are available through COMMBUYS; quoting requires a free account.
About this bid
The MBTA is establishing a pool of qualified operators to provide turnkey replacement shuttle bus services, including vehicles, drivers, and supervision, for planned and emergency subway, commuter rail, and bus service disruptions. The two-year contract is estimated at approximately $120 million, with work distributed among multiple awarded vendors across various shuttle service projects. Point of contact: Mellissa O'Connor ([email protected]). Solicitation BD-27-1206-MBTA-MBTA-133545 from Massachusetts Bay Transportation Authority. Full documents and how to quote are on COMMBUYS, the Commonwealth of Massachusetts procurement portal (viewing is public; quoting needs a free COMMBUYS sign-in).
Details
- Agency
- MBTA - Massachusetts Bay Transportation Authority
- Classification (PSC)
- Commercial and Military and Private Vehicles and their Accessories (UNSPSC 25-19-00)
- Place of performance
- Boston, Massachusetts
How to access this bid
Click “View the original posting” — it opens the full bid on COMMBUYS (no account needed).
Documents download straight from the bid page — also no account.
To quote electronically, register a free COMMBUYS vendor account; otherwise follow the submission directions in the bid.
Documents
Listed on the original posting. Download them from the agency's portal.
- RFP document for Shuttle Bus
- Form B: Scope of Work for Shuttle Bus Services
- Detailed SLA
- Form C: Pricing Response
- Minimum Insurance details
- Attachment A: Prohibited Acts
- Attachment B MBTA Vehicle Condition report
- Attachment C : MBTA 2026 Transit Safety plan
- Attachment D: MBTA Drug & Alcohol Policy
New to this kind of bid?
Read the plain-English guide: what the agency wants, the key dates, and how to put together a competitive response.

