In plain English
The North Carolina Department of Health and Human Services is seeking a secure, cloud-based Contract Lifecycle Management System for Medicaid-related contracts. The work includes implementation, data migration, training, documentation, support, maintenance, workflow automation, vendor performance monitoring, and integrations with systems such as Office 365, SharePoint, Adobe, and DocuSign. Optional integrations with ServiceNow and the North Carolina Financial System may also be included. Responding requires free registration on the state’s eVP portal.
About this bid
The North Carolina Department of Health and Human Services, Division of Health Benefits, is seeking a comprehensive Contract Lifecycle Management System (CLMS) solution. The selected vendor will provide a secure, cloud-based platform that supports the full lifecycle of Medicaid-related contracts from intake and development through execution, monitoring, amendments, renewals, and closeout. The solution must integrate with existing State technologies, offer advanced workflow automation, support robust vendor performance monitoring, meet stringent security and compliance requirements, and provide interoperability with key systems such as MS Office 365, SharePoint, Adobe, and DocuSign. Optional…
Details
- Agency
- Department of Health and Human Services - DHHS
- Classification (PSC)
- Cloud-based software as a service
- Place of performance
- North Carolina
How to access this bid
Click “View the original posting” — it opens this solicitation on North Carolina’s electronic Vendor Portal (eVP).
Viewing the posting and its document list is public — no account needed.
Some NC bids take responses in the separate NC eProcurement (Ivalua) tool; otherwise submit as the posting directs — before the deadline.
Documents
Listed on the original posting. Download them from the agency's portal.
- RFP 30-2025-037-DHB _ Contract Lifecycle Management System.pdf
- Attachment H - Past Performance Questionnaire 30-2025-037-DHB.pdf
- NCDHHS CLMS RFP 30-2025-037-DHB_Addendum 1.pdf
