/PS/DOA/2605-1260216/Social Media and Customer Feedback Dashboard

Atlanta, GA

In plain English

The City of Atlanta’s Department of Aviation wants a centralized dashboard for Hartsfield-Jackson Atlanta International Airport’s Customer Experience Division. The system should combine and analyze customer sentiment and engagement data from social and other media platforms. Vendors must first qualify based on experience, technical capability, security compliance, and solution readiness before receiving an invitation to bid. Details are posted under Georgia Procurement Registry event PE-66062-NONST-2027-000000462.

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