ACB Inmate Call Monitoring Software W91QF4-26-Q-A021

Fort Leavenworth, KS

In plain English

The Department of Defense wants cloud-based artificial intelligence software and support to monitor inmate phone calls and messages at three Military Correctional Complex facilities. The system must integrate with the existing ViaPath phone system, provide near-real-time transcripts, keyword alerts, Spanish-to-English translation, reporting, training, and 24/7 support. The facilities serve more than 650 inmates, and the software must be AWS Cloud Gov certified.

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