How to bid on a visual messaging system for Washington State Ferries

What Washington State Ferries is buying

Washington State Ferries (WSF) is looking for information on a real-time visual messaging system. This system would convert public-address announcements into visual messages. The goal is to provide equitable access for passengers who are deaf or hard of hearing.

The system should deliver timely and accurate visual messages across various channels. These include vessels, terminals, mobile devices, web platforms, and digital signage. This is an RFI, meaning it is a request for information, not a direct solicitation for bids yet.

Key dates and deadlines

The deadline for responding to RFI 2026-0629 is August 27, 2026, at 8:00 PM ET. Responses must be submitted before this time. This is an information request, so the deadline is for submitting your input to WSF.

Who this opportunity suits

This opportunity is suitable for technology firms specializing in real-time communication systems, visual messaging solutions, and accessibility technology. Companies with experience in integrating systems across multiple platforms, including mobile and web, would be a good fit. The relevant category is technology.

How to respond

To access the RFI, you need to go to Washington State's WEBS Bid Calendar. You can find this bid by searching for its reference number, RFI 2026-0629, on the calendar.

While viewing the RFI is public, downloading the full documents and submitting a response requires a free WEBS vendor sign-in. You will need to register for a WEBS account if you do not already have one, and then submit your response before the deadline.

Tips for preparing a competitive response

When responding to an RFI, focus on providing detailed information about your solution's capabilities and how it meets the agency's stated goals. Clearly describe your system's features, its ability to integrate with existing infrastructure, and its scalability.

Highlight any experience you have with similar projects, especially those involving public transportation or accessibility for individuals who are deaf or hard of hearing. Emphasize your understanding of the technical requirements and the operational environment of a ferry system. Since this is an RFI, the agency is looking for comprehensive information to help them shape future solicitations.