How to bid on Revenue Cycle Management Services for Indian Health Service

What the agency is buying

The Indian Health Service, Chinle Service Unit, is seeking a cloud-based revenue cycle management system. This system should provide connectivity to Medicare FISS and DDE, insurance verification, and claims processing for various payers including Medicare, Medicaid, VA, and commercial. It also needs to handle claims attachments and offer denial prevention analytics.

This is a Software as a Service (SaaS) requirement, meaning all applications will be cloud-based with secure internet access to the provider's platform. The contract period is planned for one base year plus two option years. This is a Request for Information (RFI), not a solicitation, used for market research to determine the acquisition strategy.

Key dates and deadlines

Responses to this RFI are due by August 19, 2026, at 5:00 PM MST. This is a firm deadline, and late submissions will not be considered. This RFI is for market research only; no awards will be made from this notice, and the government will not provide feedback or evaluations on submissions.

Who this opportunity suits

This opportunity is primarily for Indian-owned economic enterprises (large or small) and other eligible small businesses. The applicable North American Industry Classification System (NAICS) code is 518210, Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services, with a small business size standard of $40.0 million.

The contracting officer will first consider responses from Buy Indian Act opportunities, then set-aside programs under the Small Business Act. All responding firms must be registered in SAM.gov at the time of submission.

How to respond

To respond, submit your information by the deadline to Teola Autaubo, Purchasing Agent, at [email protected]. The subject line of your email must be "SSN - IHS1522763".

Your submission needs to include a company profile with your UEI, name, address, primary point of contact, business size and ownership type, socio-economic status (e.g., 8(a), WOSB, SDVOSB, HUBZone), identification of Native American ownership, and SAM.gov representations and certifications. Also include a brief statement of your company's capability related to the requirement, with any relevant past performance or established contracts. Indian-owned enterprises must also submit a completed IHS IEE Representation Form.

Tips for preparing a competitive response

Even though this is an RFI, a well-prepared response can position your company favorably for future solicitations. Clearly demonstrate your firm's experience with cloud-based revenue cycle management, especially with the specific connectivity and processing requirements mentioned, such as Medicare FISS and DDE.

Highlight any experience with denial prevention analytics and claims attachments. If you are an Indian-owned enterprise, ensure all required documentation, including the IHS IEE Representation Form, is accurately completed and submitted. For all respondents, verify your SAM.gov registration is active and up-to-date before submitting your response.