How to bid on Nurse Call System Diagnostic and Repair for DOC - Corrections

What the agency is buying

The Big Muddy River Correctional Center, part of the Illinois Department of Corrections (DOC), is looking for a contractor to diagnose and repair their existing Rauland Borg Legacy Nurse Call System. This system is located in the healthcare unit of the correctional center. The selected vendor will be responsible for providing all necessary labor and materials for these services.

Key dates and what happens at the deadline

This solicitation was published on August 07, 2026. The deadline for submitting your bid is August 19, 2026, at 8:15 AM ET. All submissions must be received by this time. Bids submitted after the deadline will not be considered.

Who this opportunity suits

This opportunity is suitable for businesses specializing in healthcare technology maintenance, particularly those with experience in nurse call systems. Firms with expertise in Rauland Borg Legacy systems would be especially well-suited. The work falls under the healthcare category.

When preparing your bid, note that the estimated material usage is $25,000. This amount should be entered for billing purposes and is not a major factor in the evaluation process. It is an estimate and not a guaranteed amount of usage.

How to respond

To access the full solicitation documents, you can view the original source, which will take you to the bid's detail page on Illinois BidBuy. This page is public and does not require a sign-in to view the documents.

If you wish to submit an electronic quote, you will need to register a free vendor account on the BidBuy portal. Alternatively, you can follow the specific submission directions provided within the bid documents if you do not plan to submit electronically. Ensure your submission is completed before the stated deadline.

Tips for preparing a competitive response

Carefully review all sections of the solicitation to ensure you understand the full scope of work and all requirements. Pay close attention to any specific instructions regarding the format and content of your proposal.

Clearly detail your experience with similar nurse call systems, especially Rauland Borg Legacy systems, and highlight your firm's qualifications and capabilities. Provide a comprehensive breakdown of how you plan to approach the diagnostic and repair services, including your methodology and any quality assurance processes.

Ensure all required forms and documentation are completed accurately and submitted on time. Double-check that you have entered the specified $25,000 for estimated material costs as instructed, understanding its role as a billing mechanism rather than an evaluation factor.