How to bid on Lockbox Wholesale Support Services for Homeland Security

What Homeland Security is buying

The Department of Homeland Security, specifically USCIS, intends to procure specialized wholesale lockbox services. This service involves collecting, processing, and depositing fees and associated applications for USCIS benefit forms. This is a one-year contract.

Key dates and what happens at the deadline

This notice was published on August 06, 2026. The deadline for responses is August 27, 2026, at 11:00 AM ET. This is a pre-solicitation notice, not a request for quotes or proposals. The government is not soliciting quotes or proposals at this time.

An RFP and contract award are anticipated around December 15, 2026. The award basis is expected to include technical and price considerations, with a hybrid contract type: Firm Fixed Price, Fixed Unit Price, and Time & Materials.

Who this opportunity suits

This opportunity is for firms that can provide specialized wholesale lockbox services. The notice states that the government intends to make a sole-source acquisition from JPMorgan Chase Bank, N.A. due to their current capacity and ability to handle the volume and complexity of USCIS forms and business rules.

However, all responsible sources may submit a quotation, bid, or proposal, which will be considered by the agency. The qualification requirement is that you must be authorized to supply the required items.

How to respond

To access the opportunity on the portal, click “View original source”. If the first click takes you to the portal’s homepage, click it again to go directly to the bid. You may need a free account to view documents, though for many bids this is not required.

Tips for preparing a competitive response

Even though this is a pre-solicitation notice indicating a sole-source intent, it is important to understand the agency's stated needs. If you believe your firm can meet or exceed the requirements outlined, especially regarding physical and system capacity, scalability, and adherence to business rules, prepare to clearly articulate these capabilities.

Focus on demonstrating how your services can provide the required level of support and service, process the existing 64 form types, add new forms as needed, and follow over 50,000 business rules without introducing operational risk or disrupting continuity. Highlight any unique qualifications or efficiencies your firm offers.