How to bid on Base Telecommunications Systems O&M Services for the Air Force

What the Air Force is buying and why it matters

The Department of the Air Force needs full operations and maintenance (O&M) services for its Base Telecommunications Systems (BTS) at Joint Base Charleston (JB CHS) in South Carolina. This includes wired telecommunications, networked voice, video, and data services.

The contract covers system administration, sustainment, database management, maintenance, repair, and handling trouble tickets and special projects. This is a small business set-aside opportunity, covering one base year and four option years, from October 1, 2026, through September 30, 2031.

Key dates and what happens at the deadline

The solicitation was published on July 17, 2026. A non-mandatory site visit is scheduled for July 29, 2026.

Offers are due by August 10, 2026, at 12:00 PM EDT. Submissions must be sent electronically by email to Madison Nerenberg, Contract Specialist, and Taylor McDaniel, Contracting Officer.

Who this opportunity suits

This opportunity is a 100% small business set-aside. It is suitable for firms specializing in IT and Telecom Network Support Services (Product Service Code DG01) with a NAICS code of 517111 (Wired Telecommunications Carriers) and a size standard of 1,500 employees.

Bidders must be certified as an "Authorized Business Partner" of Avaya Government Solutions Inc, qualified to provide "Switch Maintenance Support Services," and authorized as a reseller of Avaya Government Solutions maintenance, repair service, and parts. Firms must also hold a current ISO 9001, ISO/IEC 20000, or CMMI Level 2 (or higher) appraisal. All contractor personnel must hold at minimum a valid U.S. Tier 3 Security Clearance.

How to respond

To access the opportunity, click "View original source" on the portal. If you land on the homepage, click it again to go directly to the bid. A free account may be needed to view documents.

Offers must be submitted electronically by email to the specified Contract Specialist and Contracting Officer by the deadline. Required attachments include the RFQ pricing sheet (Atch 02), Product Identifier List (Atch 03), a Mission-Essential Services Plan, a Key Personnel List, proof of Avaya authorization, proof of quality certification, proof of BICSI certification or equivalent experience for key personnel, proof of Tier 3 Security Clearance, acknowledgement of response timelines, and three relevant past performance references.

Practical tips for a competitive response

Carefully review all attachments, especially the Performance Work Statement (PWS), RFQ pricing sheet, and Product Identifier List. Ensure all highlighted cells in the pricing sheets are completed accurately, following instructions to leave certain CLINs blank if specified.

Provide clear and concise documentation for all required certifications, including Avaya authorization, quality appraisals (ISO or CMMI), and security clearances. For key personnel, ensure their BICSI certification or equivalent experience and factory certifications are well-documented.

Detail your past performance references thoroughly, focusing on contracts relevant to telecommunications O&M services performed within the last three years. Ensure contact information for references is current and accurate.