How to bid on Ivanti Neurons for ITSM Implementation for WV Office of Technology

What the agency is buying

The West Virginia Office of Technology is seeking professional services for the implementation of Ivanti Neurons for ITSM. This contract also includes post-implementation support through an Enterprise Technical Relationship Manager subscription. This is an opportunity for firms specializing in information technology and software support.

The solicitation is a Request for Quote (RFQ) and is categorized under Information Technology, specifically for maintenance or support fees.

Key dates and deadlines

The solicitation was published on July 28, 2026. All responses must be submitted by the deadline of August 12, 2026, at 1:30 PM ET. It is important to submit your response before this exact time.

Who this opportunity suits

This opportunity is suitable for firms with expertise in Ivanti products, particularly Neurons for ITSM implementation and support. Vendors should be prepared to offer professional consultancy services and ongoing technical relationship management. The work is for the West Virginia Office of Technology, located in Charleston, WV.

How to respond

To access the solicitation documents and respond, you need to use the wvOASIS Vendor Self Service portal. First, go to the portal's home page. Then, find and click on "View Published Solicitations." In the search function, enter the solicitation number CRFQ-0231-OOT2700000004-1 to locate the specific posting.

Once you find the solicitation, you can view the details and the list of attached documents. To download these documents or to submit your bid, you will need to register for a free vendor account on the wvOASIS portal. Follow the instructions within the solicitation for submitting your response before the deadline.

Tips for a competitive response

When preparing your response, carefully review both documents posted with the solicitation to understand all requirements. Clearly outline your firm's experience with Ivanti Neurons for ITSM and similar implementation projects. Highlight your capabilities in providing post-implementation support and technical relationship management.

Ensure your quote is detailed and accurately reflects the scope of services requested. Double-check all submission requirements and deadlines to avoid any issues. A well-organized and thorough response that directly addresses the agency's needs will be more competitive.