How to bid on IDXA Scan Machine Maintenance and Repair Services for the Army

What the Army is buying and why it matters

The Department of the Army is seeking maintenance and repair services for a GE Lunar iDXA scan machine located at Langley Air Force Base in Hampton, Virginia. This contract covers annual planned maintenance, corrective repairs, necessary parts, and software updates. It also requires technical support with specific response times.

This opportunity is important for vendors because it provides a chance to secure a contract for essential equipment upkeep at a military facility. The solicitation includes a base year with four additional option years, indicating a potential long-term engagement for the successful bidder.

Key dates and what happens at the deadline

This solicitation was published on July 20, 2026. The deadline for submitting your quote is August 11, 2026, at 4:00 PM ET. All required documents and pricing must be submitted by this time.

After the deadline, the government will evaluate all submitted quotes based on technical capability and price. The contract will be awarded to the responsible offeror whose quote is most advantageous to the government.

Who this opportunity suits

This opportunity is best suited for businesses specializing in the maintenance and repair of medical imaging equipment, specifically GE Lunar iDXA scan machines. Vendors should have technicians with manufacturer-equivalent training or certifications for this specific equipment.

The contract falls under the equipment category and requires a firm capable of providing both routine maintenance and rapid-response repair services, including a one-hour phone response and a 24-hour on-site response during normal business hours.

How to respond to this solicitation

To respond, you must submit a comprehensive quote that includes several key elements. First, provide a completed pricing structure for the base year and all four option years. Second, include a technical capability narrative, limited to two pages, detailing your firm's qualifications and technician certifications for GE Lunar iDXA machines.

Third, submit a performance approach summarizing how you will meet the required one-hour telephone and 24-hour on-site response times. Fourth, provide a brief outline of your quality control procedures and performance standards. Finally, complete and include the required vendor information representation forms.

Tips for a competitive response

When preparing your quote, clearly demonstrate your firm's specialized expertise with GE Lunar iDXA machines. Highlight any specific manufacturer training or certifications held by your technicians, as this directly addresses a key evaluation factor.

Pay close attention to the required response times for telephone and on-site support. Your performance approach should clearly outline the mechanisms and resources you have in place to consistently meet these stringent requirements. A well-defined quality control plan will also strengthen your proposal by showing a commitment to high service standards.

Ensure your pricing proposal is complete for all years, as the total sum of the base and option years will be evaluated. Double-check that all required forms and narratives are included and adhere to any page limits specified in the solicitation.