How to bid on HR background screening services for the City of Jacksonville

What Jacksonville is buying

The City of Jacksonville is seeking firms to conduct employment background checks as needed for new hires and rehires in full-time, part-time, and temporary positions, and for volunteer coaches. The City says the checks are intended to support public trust, workplace and public safety, employment suitability, and protection of City property, while using information fairly and confidentially.

The contract is for 42 months, with services expected to run from January 1, 2027, through June 30, 2030. The City may extend it for up to two additional one-year periods under the same terms, conditions, and pricing.

Key dates and the closing deadline

Questions are due by 5:00 PM EST on November 16, 2026. The City plans to post answers in an addendum on November 18, 2026.

Sealed proposals must arrive by 4:00 PM EST on November 30, 2026. Late proposals will not be considered, and the bidder is responsible for delivery delays.

Who this opportunity may suit

This RFP is relevant to firms that provide employment background screening services. The requested work covers checks for City employees and volunteer coaches, so consider whether your firm can address the needs described in the RFP for those groups.

How to access the RFP and respond

Open the solicitation’s original-source listing on BidNet Direct. The title and dates are public; a free BidNet Direct vendor account is required to view the full notice, RFP documents, and addenda.

The solicitation instructions call for sealed proposals mailed to Mercedes Bibbs, Human Resources, City of Jacksonville, 815 New Bridge Street, Jacksonville, NC 28540. The listed closing time is November 30, 2026, at 4:00 PM EST. The notice also describes submission through BidNet Direct or as the notice directs. Check the RFP and any addenda for the controlling submission instructions; the posting says the RFP prevails over the BidNet listing.

Prepare a clear, complete proposal

Read the full RFP and its addenda before preparing your response. Use the RFP’s requested format and include every document it asks for; the City states that the bidder is responsible for submitting all requested documents.

Address how your proposed services fit the stated users and purpose of the checks. Keep the response clear about your approach to handling job-relevant information fairly and confidentially, and plan delivery so the sealed proposal arrives before the deadline.