How to bid on Front Desk Data Entry Specialist services for the Air Force

What the Air Force is buying

The Department of the Air Force needs a contractor to provide front desk and data entry support for the Military and Family Readiness Center at Hanscom Air Force Base, Massachusetts. This is an opportunity for a small business to support military families and personnel.

The selected contractor will handle various duties, including answering phone calls, greeting visitors, directing clients, and scheduling classes and workshops. A key part of the role involves maintaining the Air Force Family Integrated Result Statistical Tracking (AFFIRST) database and entering Transition Assistance Program (TAP) data. The Performance Work Statement (PWS) provides full details on the required services.

Key dates and what happens at the deadline

This Request for Proposal (RFP) was published on July 25, 2026. All responses must be submitted by August 17, 2026, at 12:00 PM ET. It is important to submit your proposal on time, as late submissions are generally not considered.

Who this opportunity suits

This opportunity is suitable for professional services firms with experience in administrative support, front desk operations, and data entry. Vendors familiar with database management, particularly for client scheduling and program tracking, would be well-suited. Experience working in a military or government environment, or with programs like the Transition Assistance Program, could be beneficial.

How to respond

To access the solicitation documents, you will need to view the original source on the government portal. Click the designated link to open the opportunity. If the first click takes you to the portal's homepage, click the link again to go directly to the bid.

You may need to create a free account on the portal to view all the documents, though this is not always required for every bid. Once you have access, review the Performance Work Statement and all other provided materials carefully to understand the full scope of work and submission requirements.

Tips for preparing a competitive response

When preparing your proposal, clearly demonstrate your firm's capability to handle both front desk customer service and accurate data entry. Highlight any experience with similar database systems or administrative tasks in a fast-paced environment. Pay close attention to the specific duties outlined in the Performance Work Statement and address each one.

Ensure your proposal is well-organized, easy to read, and directly responds to all requirements. Proofread carefully for any errors. A clear and concise proposal that directly addresses the agency's needs will stand out.