How to bid on CAMA System Maintenance for Duval County Property Appraiser’s Office

What the agency is buying and why it matters

The Duval County Property Appraiser’s Office needs ongoing maintenance and technical support for its custom Computer Assisted Mass Appraisal (CAMA) system. This system is crucial for assessing property values, managing parcel data, and maintaining tax records.

The support includes system updates, troubleshooting, security patches, and compliance enhancements. This work helps the office maintain efficiency in property appraisal and tax roll management, which is vital for local government funding.

Key dates and what happens at the deadline

This solicitation was published on July 24, 2026. The deadline for responses is August 07, 2026, at 11:21 AM ET. All submissions must be completed before this time.

Who this opportunity suits

This opportunity is for firms with expertise in maintaining and supporting specialized property appraisal software systems, particularly those familiar with Aumentum Technologies products or similar custom CAMA platforms. The work falls under facilities and technical support categories.

How to respond

To access the full solicitation documents and respond, you need to use the City of Jacksonville’s Oracle procurement portal. You can view the public abstract directly on the portal without signing in.

Once on the portal, review the summary, lines, and listed documents. If you see an abstracts list, search for negotiation number SS 18060-26. To download documents or submit a response, you must register a free supplier account on the Oracle portal and submit your proposal before the deadline.

Tips for preparing a competitive response

Carefully review all five attachments provided with the solicitation to understand the full scope of work and specific requirements. Ensure your proposal clearly addresses how you will provide uninterrupted access to system updates, troubleshooting, security patches, and compliance enhancements.

Highlight your firm's experience with similar custom appraisal systems or government clients. Pay close attention to any instructions for formatting and submission on the Oracle portal to ensure your response is complete and correctly submitted by the deadline.