How to bid on the District VoIP and Paging Upgrade for Union County Public Schools

What Union County Public Schools is buying

Union County Public Schools (UCPS) is looking for a vendor to replace and upgrade their current phone and paging systems. The project involves implementing a cloud-hosted Voice over Internet Protocol (VoIP) telephone system and related paging system upgrades at about 53 schools and other district facilities. The goal is to establish a modern, reliable, and scalable communication platform for district operations, emergency communications, and future expansion.

Key dates and deadlines

The solicitation was published on July 16, 2026. There is a mandatory pre-bid meeting and site visit scheduled for July 27, 2026, at 10:00 AM ET. This meeting will take place at the front entrance of Central Academy of Technology of Arts, 600 Brewer Drive, Monroe, NC 28112. The final deadline for submitting your bid is August 11, 2026, at 2:00 PM ET. All responses must be submitted by this time.

Who this opportunity suits

This opportunity is suitable for technology firms specializing in telecommunications, particularly those with expertise in cloud-based VoIP solutions, paging systems, and large-scale system integration. Vendors should have experience working with educational institutions or similar multi-location organizations. The project requires a complete turnkey solution, meaning the selected vendor will be responsible for replacement, implementation, integration, and ongoing support.

How to respond to this solicitation

To access the full details and learn how to respond, you need to visit the North Carolina electronic Vendor Portal (eVP). The solicitation number is 248-7-29500001. You can view the posting and its associated documents publicly without needing an account. To submit a response, you will need to register as a vendor on the NC eVP. Some North Carolina bids use the separate NC eProcurement (Ivalua) tool for responses; otherwise, follow the submission instructions provided in the posting before the deadline.

Tips for preparing a competitive response

Since this is a mandatory pre-bid meeting, make sure to attend. This is your chance to ask questions directly, clarify requirements, and gain insights that can strengthen your proposal. Pay close attention to all specifications for the cloud-hosted VoIP and paging systems, ensuring your proposed solution meets all technical and functional requirements. Clearly outline your implementation plan, integration strategy, and ongoing support services, demonstrating your ability to provide a complete turnkey solution.

Highlight your experience with similar projects, especially those involving multiple locations or educational environments. Emphasize the reliability, scalability, and security features of your proposed system. Ensure all required documentation is complete and submitted by the deadline. Review your proposal carefully for accuracy and compliance with all instructions provided in the solicitation.