Bid guide
How to bid on Audio Visual (AV) Systems Maintenance and Support Services for NIH
What the agency is buying and why it matters
The National Institutes of Health (NIH) is seeking maintenance and support services for 21 integrated audiovisual (AV) systems located in conference rooms at the National Heart, Lung and Blood Institute (NHLBI). These systems include advanced, proprietary-programmed equipment such as digital signal processors, control processors, touch panels, and video conferencing platforms.
The required services include troubleshooting and repair of AV hardware, reprogramming of proprietary control code, system optimization, one annual preventive maintenance visit, a four-hour service desk response, on-site dispatch within two business days, phone support, training, and site surveys. This work is important for ensuring the continuous operation of critical conference room technology used for executive briefings and other high-priority needs.
Key dates and what happens at the deadline
This notice was published on August 07, 2026. The deadline for responses is August 17, 2026, at 12:00 PM Eastern Time. All capability statements must be submitted by this deadline.
This is a sole-source notice, meaning the agency intends to award the contract to TriTech Communications Inc. However, other responsible sources can submit a capability statement for the agency to consider. The government will review these statements to determine if a competitive procurement should be conducted.
Who this opportunity suits
This opportunity is best suited for firms with specialized expertise in maintaining complex, integrated audiovisual systems, particularly those with experience in proprietary control code programming and system architecture. The agency has identified TriTech Communications Inc. as the original service provider with exclusive knowledge of the existing systems and proprietary software.
The relevant NAICS code for this opportunity is 541519, Other Computer Related Services, with a business size standard of $34 Million. The PSC code is DB02, IT and Telecom - Compute Support Services, Non-hpc (labor).
How to respond
To respond to this notice, you must submit a capability statement in writing. This statement should contain enough detail for the Office of Mission Acquisition Solutions (OMAS) to determine if your company can perform the required services.
Email your response to Christopher Shih at [email protected] and Tasha Lowe at [email protected]. Make sure to reference solicitation number PCA-NHLBI-02361 in all correspondence. To be eligible for an award, your company must be registered and have valid certification through SAM.gov.
Tips for preparing a competitive response
Even though this is a sole-source notice, a strong capability statement can still be impactful. Focus on clearly demonstrating your firm's ability to meet all aspects of the requirement, especially any unique qualifications that align with the agency's stated needs.
Highlight your experience with similar complex AV systems, including any work with proprietary control codes or specialized equipment. Provide specific examples of past projects that showcase your technical expertise, response times, and ability to provide comprehensive support services. Ensure your SAM.gov registration is current and active.
See the live bid — deadline, agency details, and how to respond
Dates and requirements can change via addenda; always verify on the bid page and at the original source before responding.
View this bid on BiddingSimpleThis guide was prepared by BiddingSimple from the solicitation’s public posting. It is not official guidance from Health and Human Services, Department of; the original posting controls.