How to bid on On-Call Travel Reservation and Ticketing Services for NYC Homeless Services

What NYC Homeless Services is buying

New York City Homeless Services (DHS) is seeking a vendor to provide on-call travel reservation and ticketing services. This is an opportunity for businesses specializing in professional travel services to support a vital city agency.

Key dates and deadlines

A non-mandatory virtual pre-bid conference is scheduled for Tuesday, July 21, 2026, at 11:00 AM ET. You can join via Cisco Webex. Questions about the solicitation must be emailed by the close of business on Tuesday, July 28, 2026.

Your bid must be submitted through the city's PASSPort system no later than Monday, August 24, 2026, at 2:00 PM ET. The bid opening will be held virtually on Tuesday, August 25, 2026, at 11:00 AM ET, also via Cisco Webex.

Who this opportunity suits

This solicitation is suitable for professional service firms with expertise in travel reservation and ticketing. Vendors should be prepared to offer on-call services to meet the agency's needs. Experience with government contracts, particularly within New York City, would be beneficial.

How to respond

To access the solicitation, visit the PASSPort Public Portal and use the Procurement Navigator. Search for EPIN 07126B0002 in the Keywords field. Instructions for submitting your response are available within PASSPort.

You must acknowledge receipt of the RFx in the Acknowledgement tab and complete your response in the Manage Responses tab. If you need assistance with PASSPort, contact the MOCS Service Desk.

Tips for a competitive response

Attend the virtual pre-bid conference to gain insights and ask questions directly. Even if non-mandatory, it can help clarify requirements. Submit any questions you have by the deadline to ensure you understand all aspects of the solicitation.

Carefully review all instructions within PASSPort for submitting your bid. Ensure all required forms and information are completed accurately and submitted on time. Late submissions are typically not accepted. Double-check that you have acknowledged the RFx and completed your response in the correct tabs.