In plain English
The City of Santa Fe is seeking proposals for a secure, integrated utility payment system covering billing, payment services, customer communications, reconciliation, and connections to banking and financial systems. The contractor will provide software, hosting, implementation, training, and ongoing support. The solution should be scalable for possible use by other City departments.
About this bid
The City of Santa Fe (“City”) is seeking proposals from qualified firms to provide a secure, scalable, integrated utility payment ecosystem supporting utility billing operations, customer payment services, customer communications, treasury operations, financial reconciliation, and enterprise system integration. The City intends to procure a synchronized utility payment environment that supports operational coordination between customer payment channels, customer communication platforms, banking institutions, cashiering operations, utility billing systems, and financial management systems. The selected contractor shall provide all labor, software, hosting, implementation services,…
Details
- Agency
- City of Santa Fe, NM
- Place of performance
- Santa Fe, New Mexico
How to access this bid
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