How to bid on POTS replacement for the City of Baltimore

What Baltimore is buying

The City of Baltimore is seeking a replacement for its Plain Old Telephone Services (POTS). The solicitation is listed under interactive voice recognition equipment.

This opportunity may interest technology vendors whose offerings fit that category and the City’s POTS replacement need. Check the solicitation documents for the full scope and response instructions.

Deadline and submission timing

The solicitation was published October 15, 2026. Responses are due November 18, 2026, at 11:00 AM ET.

Your response must be submitted by the deadline. Review the eMMA posting for the complete submission requirements and allow time to finish the portal steps.

Who this opportunity may suit

This opportunity is relevant to technology firms that provide interactive voice recognition equipment or services suited to replacing POTS. The available information does not specify further vendor qualifications, so consult the solicitation documents before deciding whether to bid.

How to access and respond

Open solicitation BPM059348 on eMaryland Marketplace Advantage (eMMA). Viewing is public and does not require an account; your browser will clear eMMA’s brief automated browser check on its own.

To download documents or submit a response, sign in with a free eMMA supplier account before the deadline. Read the posting for the full solicitation details and response instructions.

Prepare a clear, complete response

Read all solicitation documents and make a checklist of required forms, information, and submission steps. Confirm that your proposed solution directly addresses the POTS replacement need and the listed category.

Use the solicitation’s stated format and instructions, check your response for missing items, and submit through eMMA well before the deadline.