How to bid on East Hawaii tele-ophthalmology services for HHSC

What HHSC is buying

Hilo Benioff Medical Center and the East Hawaii Region of Hawaii Health Systems Corporation seek 24/7/365 tele-ophthalmology call coverage from licensed ophthalmologists. Coverage is expected to include up to 365 24-hour-equivalent call shifts per contract year to assist facility clinicians.

The contract term is January 15, 2027, through January 14, 2030. This opportunity may suit a provider able to organize continuous specialty call coverage across a multi-year term.

Key dates and deadline

Questions are due October 9, 2026. The response deadline is November 2, 2026, at 7:00 PM Eastern Time.

Submit through BidNet Direct, or as the notice directs, before the closing time. Check the solicitation notice for its submission requirements and allow time to complete the portal process.

Who this opportunity suits

This RFP is intended for contractors specializing in tele-ophthalmology specialty call coverage. The described service requires consultations by licensed ophthalmologists and continuous 24/7/365 availability.

How to access and respond

Open the solicitation on BidNet Direct using the “View original source” option. The title and dates are public; a free BidNet Direct vendor account is needed to view the full notice, documents, and addenda.

Review the solicitation materials and submit your response through BidNet Direct, or follow the submission method stated in the notice, before the deadline.

Prepare a clear, competitive response

Explain how your team can provide licensed ophthalmologist consultations around the clock and manage coverage for up to 365 24-hour-equivalent shifts per contract year. Make your proposed coverage approach easy to understand.

Read the full notice and all addenda before preparing your response. Track the October 9 question deadline, ask any needed questions through the process stated in the solicitation, and verify that your submission is complete before sending it.